Quality and Documentation

Review evidence for the specific supply agreement.

Company policies, regulatory copies and product documentation serve different purposes. Evaluate each against the product and transaction under review.

Before ordering

Define the product and the complete supply agreement.

Confirm manufacturer, model, documentation, availability, delivery and any installation, training or service requirements in a written quotation.

Separate the evidence

Importer documents

Review the company-hosted EFDA competence and trade-license copies with their issue and renewal notes. Confirm authenticity and current standing with the issuer where required.

Read document status

Manufacturer authorization

Where representation is required, request a current manufacturer appointment naming the legal supplier, products, territory and validity period.

Product documentation

Request the applicable registration, manufacturer declaration, datasheet and IFU for the exact product. A supplier certificate does not establish every product specification.

Company policies and certification

Corrected editions pending

The earlier company profile and policy/quality summaries require correction before renewed public promotion. No certification or implemented operating control is inferred from those summaries.

Standards and certificates

A standards reference is not a certificate. For claimed certification, verify the legal entity, scope, issuer, certificate identifier and dates. ISO itself does not certify organizations.

ISO explanation of certification

Distribution requirements

EFDA references Directive 872/2022 in its port-clearance guidance. That reference does not establish Berhan compliance; assess the applicable requirements and evidence for the transaction.

EFDA reference guidance

Practical procurement checks

Receiving and storage

Agree inspection, batch or serial identification, transport conditions and required storage information. Request shipment-specific evidence where applicable.

Traceability and complaints

Define the records needed to trace supplied items and the contact process for complaints, damaged goods or manufacturer notices.

Tender evidence

List the documents required by the tender and their validity criteria. Restricted supporting records should be requested through the company contact process.

Request document information
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